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High Rankings Advisor 233 - Customer Service

June 11, 2008
Hey everyone!

Hope you enjoy today's issue. I'm curious to know what you think of it, as my article is a bit different than usual, and perhaps somewhat off-topic. So much so that all week I've been going back and forth on whether I should scrap it and start over. Feel free to email me with your thoughts, or post them in the newsletter archives.

Now that I've piqued your curiosity, let's get to it! – Jill
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Getting and Keeping Clients and Customers

June 11, 2008
Today's article is a bit off-topic as it talks about how the little things you do can make a big difference in obtaining and keeping your search marketing clients. Read More >> Related Forum Posts >>

Improved Google SEO Documentation

June 11, 2008
Google's Matt Cutts has informed us that they've improved many things in their SEO documentation, including what they've written about robots.txt, IP delivery/geolocation vs. cloaking, the nofollow attribute, doorway pages and more. Read More >> Related Forum Posts >>

Should You Change Your Copy When Rankings Fall?

June 11, 2008
Karon Thackston has a great article on her blog that I highly recommend. Read More >> Related Forum Posts >>

Jill's Interview on SEO Myths and Scams

June 11, 2008
In preparation for next week's SES Toronto, I was interviewed by Manoj Jasra at Web Analytics World. Read More >> Related Forum Posts >>

How to Determine ROI for Social Media - Forum Thread of the Week

June 11, 2008
Forum member "ramki" has a bunch of questions about social media marketing. Read More >> Related Forum Posts >>

HRA Wrap-up 233

June 11, 2008
Our June SEO training class is coming up this week, and we're looking forward to another great group of 6. Read More >> Related Forum Posts >>